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jimbean
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Trying to signin to virgin media on ipad

 

WHy am I getting this why I try to sign in to virgin web siteIMG_0002.PNG

 

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Forum Team
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Re: Trying to signin to virgin media on ipad

Hello jimbean

 

I am sorry you are having problems reaching our website, first thing to check please is can the IPAD reach other sites i.e. is it still connected to the wireless/internet. If that is okay please make sure you are using the correct URL www.virginmedia.com as sometimes bookmarked ones may change.

 

Thank you

Nicola

Virgin Media Forum Team
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jimbean
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Re: Trying to signin to virgin media on ipad

yes I always use virgin media. com I've tried typing it in and not use my booked marked one some times its a pain all other sites work perfectly well
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Superuser
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Re: Trying to signin to virgin media on ipad

I can reach the log in page but no further as the page doesn't load.
Either that or it extremely slow.


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Superuser
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Re: Trying to signin to virgin media on ipad

@Doctor9fan. Are you also using an iPad? I have just logged in successfully using an android device.
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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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Superuser
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Re: Trying to signin to virgin media on ipad

Edit: Just managed to log in so perhaps a temporary glitch.

Yes @Graham_A, iPad mini 3. 

 

 


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stephenw1uk
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Re: Trying to signin to virgin media on ipad

cannot sign in on my 2nd account this recaptcha not a robot thing is **bleep**  I hate it half the time it never works

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Superuser
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Re: Trying to signin to virgin media on ipad


stephenw1uk wrote:

cannot sign in on my 2nd account this recaptcha not a robot thing is **bleep**  I hate it half the time it never works


Please start your own thread - If you get the recaptcha then your problem is different to the OP's who cannot even access identity.virginmedia.com.

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