Hello Mark,
You may think that you have fixed the problem, but I can assure you that you haven't. Any attempt to access my email via Windows Live Mail results in the following message:
Unable to send or receive messages for the Virginmedia (angus.macdonald10) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.
Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Username and password not accepted.
Server: 'pop3.virginmedia.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes
This is using exactly the same username/password which gives me access to webmail. As others have said, webmail is an acceptable substitute only when I am on the road and need to check messages. As a daily email tool it is worthless.
I have checked all if the settings in Live Mail as per your guide (and I have just retired after 35 years in IT, so I'm pretty confident I've got them right).
I signed up for the complete Virgin package, on cable, when I moved house two weeks ago. At the present rate of progress Virgin is very unlikely to get more than a month's money out of me. This is not what I signed up for (and that's without starting on the problem of having to turn the Superhub firewall off to stop the thing dropping the internet connection 8 times a day).
Maybe I should try again in a few years when this has become a professional operation?
Regards
Angus
