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Radcliffe78
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Message 1 of 9
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Suspended services

I've had my services suspended because I can't afford to pay this month, but the question is why do virgin have to suspend your email account also?
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Superuser
Superuser
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Message 2 of 9
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Re: Suspended services

Presumably because it's a part of the service






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Radcliffe78
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Message 3 of 9
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Re: Suspended services

Yeah I realise that but maybe virgin should just suspend the TV because I now can't access my emails, poor if you ask me
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Synthetic
Superfast
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Re: Suspended services


dannylau wrote:

Presumably because it's a part of the service


This was my first thought too.

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Radcliffe78
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Message 5 of 9
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Re: Suspended services

Just seems unfair I can't access emails though
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Dave_cq
Trouble shooter
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Message 6 of 9
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Re: Suspended services


Radcliffe78 wrote:
Just seems unfair I can't access emails though

It does seem a bit vindictive on VM's part.  If you left VM you would still have access to the email facility for 90 days and quite often beyond.  I see posts on here from people who left VM years ago who still use the email system.  Just saying.

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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Synthetic
Superfast
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Message 7 of 9
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Re: Suspended services


Radcliffe78 wrote:
Just seems unfair I can't access emails though

How? 

Virgin provide the email address as part of the services you pay them for, you don't pay them therefore they don't allow you to use their services, which includes their email service.

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Sololobo
Wise owl
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Message 8 of 9
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Re: Suspended services


Radcliffe78 wrote:
I've had my services suspended because I can't afford to pay this month, but the question is why do virgin have to suspend your email account also?

Have to tried to access your VM Webmail from an ISP on a family members connection, or free WiFi for example? You may find your email service is still working, it's just that you can't access it through your home service which has been suspended.

 




It's What I Do.
I Drink and I
Remember Things.
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DavidJWalker
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Message 9 of 9
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Re: Suspended services

what ever your services linked too thats incl your e-mails if you don't pay for them they suspended all services you have with them so basely if you payed it will not get Suspended it is fair by my point but i don't know if they do everything in Suspended services i only have one e-mail adreesse thats for my job search or for applying for jobs with and i have gmail account for my personal use you should do the same it is simple and it is 50/50 i can't make a payment on the date they ask i nomaly pay 2 weeks before or put more money on your account it is simple

Using VIVID 350 Optical Fibre, Player TV, Talk Weekends



Just another VM user trying to help out so my answers may be wrong.
If you do like my answer please mark it as helpful; it may help others
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