Hi folks, I want to stop the folders on my PC, iPhone & iPad from syncing with the folders on the Virgin server so that if I delete from the Inbox on my iPhone when travelling, it will remain on the server and PC at the office. I have unchecked the "Delete from server" box on iPhone & IPad but it still disappears from each device & server because of the folders syncing that I cant switch off. It used to work with my (previous) BT account.
Sorry fpr delay Emma but not been able to correct this. When I add the Virgin Media account using my iPhone/Pad it chooses IMAP automatically. I have tried then to change the "Incoming mail server" to POP3 as per one of the links you suggested but it just says the details entered are incorrect. There does not seem to be an option to select a POP account at the set up stage so it is always IMAP incoming and SMTP outgoing? Any help much appreciated. Dave
I also found this little snippet on an Apple forum :
'Keep scrolling down to the bottom of your Inbox listing to make the app load more mail. ... It may help to check iOS Settings->Mail, Contacts, Calendars->Accounts - to look into the email account settings and set "Mail Days to Sync" to unlimited, for iCloud, Exchange hosted, or other addresses that show that option'