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mariebentley
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Spelling error primary email

Hi I've just set up my primary virgin email account. But I've made a spelling error in my email address is it possible to correct it 

any help would be very much appreciated 

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MrHalfAsleep
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Re: Spelling error primary email

Hi Marie

The following link http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=3773&CURRENT_C... seems to give instructions on how to change your user name (the bit before the @viriginmedia.com).

If you have a virgin media phone call tech support on 150 and see if they can help.  It may be the case that you can re-register and they could delete the offending account.







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Superuser
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Re: Spelling error primary email

The change username option is not the answer in this situation. It doesn't change the underlying email address. All it does is allow a third party (non VM) email address to be used to sign into the account.
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Graham
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