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sdu60
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Spam messages deleted

Have noticed that items in my spam folder are now being automatically deleted after about 4 weeks.

I can't find any settings that authorise this so I wonder if it is now a Virgin policy to do this?

I use the spam folder to keep some messages so need to know what is the policy.

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Superuser
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Re: Spam messages deleted


sdu60 wrote:

Have noticed that items in my spam folder are now being automatically deleted after about 4 weeks.

I can't find any settings that authorise this so I wonder if it is now a Virgin policy to do this?

I use the spam folder to keep some messages so need to know what is the policy.


Yes, it is VM policy and isn't a setting that the user can alter.  Entries in the spam folder and the trash folder more than 30 days old are deleted at the beginning of each month.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

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Superuser
Superuser
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Helpful Answer

Re: Spam messages deleted


sdu60 wrote:

Have noticed that items in my spam folder are now being automatically deleted after about 4 weeks.

I can't find any settings that authorise this so I wonder if it is now a Virgin policy to do this?

I use the spam folder to keep some messages so need to know what is the policy.


Yes, it is VM policy and isn't a setting that the user can alter.  Entries in the spam folder and the trash folder more than 30 days old are deleted at the beginning of each month.

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.