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MANEV
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Spam Email

I've had a virgin email account for too many years now. Been quite happy but the last three months has seen an incredible increase in the phishing mails offering me all sorts of wonderful things.

My spam folder is empty. I'm setting up email filters for a minimum of 20 emails per day but still they keep comping in their different formats. I have "reject all Spam messages" in my settings. Am I missing something? I might need to create a new email address elsewhere which is a pain. 

 

 

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Superuser
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Re: Spam Email

I haven't got a magic wand to wave to sort this out but this discussion has been going on here and it may help you understand what is happening (or rather not happening) with the VM spam filters:

http://community.virginmedia.com/t5/Email/spam-emails/td-p/3267840

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Superuser 2017/18
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.

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  • 7.37K
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Superuser
Superuser
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Message 2 of 2
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Helpful Answer

Re: Spam Email

I haven't got a magic wand to wave to sort this out but this discussion has been going on here and it may help you understand what is happening (or rather not happening) with the VM spam filters:

http://community.virginmedia.com/t5/Email/spam-emails/td-p/3267840

-----------------------

Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.