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Rammy85
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Sign in myvirgin

I forgot my password ,and when I apply to get a new one,they say my email is not recognise.I have a gmail account .
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Superuser
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Re: Sign in myvirgin

So why would you be trying to sign into My VirginMedia which is where you manage VM accounts not GMail accounts? Explain more please.

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Superuser 2017/18
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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Rammy85
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Re: Sign in myvirgin

I've tried to sign in but I forgot my password.To login in VM account I used a Gmail not an VM mail.I follow the steps to recover my password,but it says that my username is not valid.I try to recover my user as well but I don'T know that 2 digit area code.I have my account number. THanks
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Superuser
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Re: Sign in myvirgin

That's better. You'll have to phone this in to VM (150 Broadband faults) if you want this resolved quickly. It's taking the Forum Team about an 2 weeks to respond here.

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Superuser 2017/18
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Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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