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petewilliams4
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Sending emails from my phone

I recently changed my password on Virginmedia.  I changed the password in setting on my mobile but every time I try to send or forward an email a window tells me thet either my Virginmedia email address is wrong or my password is wrong.  If I go straight from my phone to my laptop, I can send or foward using exactly the same details.

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Superuser
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Re: Sending emails from my phone

What phone?

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Superuser 2017/18
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petewilliams4
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Re: Sending emails from my phone

Iphone 5s

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Superuser
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Re: Sending emails from my phone

Changing the password, particularly for the outgoing server, on an Apple device can be troublesome.  However, there is a step by step guide in the following 'sticky' post: http://community.virginmedia.com/t5/Email/Ipad-Iphone-SMTP-why-deleting-and-recreating-an-account-DO...

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petewilliams4
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Re: Sending emails from my phone

Thank you very much for the link.  It was quite complicated but I realised whilst reading it that all I needed to do was to replace the SMTP password with the new one as well as the IMAP.  I did not need to do that with the Samsung I had previously.  All is now well and thank you very much for the help.