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Samsung Tablet does not either recognise my e mail or password

My new tablet samsung Tab A6  can not set up my account does not recognize either password or/ and account I have a blueyonder account password is correct, no problem with g mail

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Superuser
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Re: Samsung Tablet does not either recognise my e mail or password

This is what your manual says you should be doing - 

Samsung-A6.JPG

Have you done all this? Have you received any error messages when you try to connect? If so, what precisely?

If that doesn't work - 

Assuming you have Chrome on the Tab, log into webmail via www.virginmedia.com

Does that work?

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Superuser
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Re: Samsung Tablet does not either recognise my e mail or password

Are you allowing the device to set up the account itself or are you setting it up manually?
If automatic then it may be entering the details incorrectly so try manually setting up the account.

Imap.virginmedia.com SSL on/ticked Port 993 or pop3.virginmedia.com SSL on/ticked Port 995
smtp.virginmedia.com SSL on/ticked Port 465


Virginia/Doctor9fan. If I have helped please give me Kudos.
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