on 21-06-2012 14:12
Ive had a virgin.net account for years, but recently have been getting a timeout error sending any email over approx. 100kB in size.
Sending smaller emails works fine, with our without attachments, so I know my settings are correct. The problem is the same with either Outlook or Thunderbird.
Sending attachments via webmail works ok, so I think the SMTP server is the problem. This is the error message:
"Sending of message failed.
The message could not be sent because the connection to SMTP server smtp.virginmedia.com timed out. Try again or contact your network administrator."
Any help would be appreciated.
on 22-06-2012 17:31
on 22-06-2012 22:00
Thanks for the suggestion. I tried disabling the firewall (Comodo) and Antivirus (MSE) with no effect.
I should also point out other SMTP servers work fine on the same machine / mail client (smtp.googlemail.com and my ISP SMTP server).
My confusion is that the Virgin server is fine with messages <100kB, but times out with messages >100kB ...
on 25-06-2012 16:47