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St31
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Rejected - Spam content found when domain is used

Hi

I have been waiting for a response for a while about a problem we are having with virginmedia emails. Can anyone please help!

It seems virginmedia has blacklisted this domain http://www.peoplesplangm.org.uk/

As whenever this is included in an email sent to virginmedia user its gets rejected as spam.

Can you please help us get it unlisted as spam or find out the root cause of the rejection. Or direct me to the person/contact who can help.

We are not a bulk sender to virginmedia but we still following everything mentioned in this thread - http://community.virginmedia.com/t5/Email/Spam-Content-Found-error-message/td-p/3027097

Thanks!

 

Sent: Thu, 8 Dec 2016 16:19:53 +0000
Subject: testing email

The following recipient(s) could not be reached:


testemailst@virginmedia.com
Error Type: SMTP
Remote server (212.54.58.11) issued an error.
hMailServer sent: .
Remote server replied: 554 5.2.0 G9l91u0211ivnah019lBD5 Spam content found

 

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Superuser
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Re: Rejected - Spam content found when domain is used

And for reference so we don't go chasing our tails - the thread in which St31 first reported the issue.

http://community.virginmedia.com/t5/Email/Spam-Content-Found/m-p/3272828#M136989

@ModTeam you might care to get this one picked up.

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St31
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Re: Rejected - Spam content found when domain is used

Issue resolved by Forum team and virginmedia postmaster. Just letting you know.
Thanks!
ST