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lilacjc
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Re: ntlworld

I have a new phone and I added my email account. The messages are being received but when opening them I only have the header and a message saying download remaining. If I click on this it does display the rest of the email but not as it should be. I have looked at my settings and everything seems fine. Has anyone else had this problem or know how to resolve it? Any advice would be appreciated.
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Forum Team
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Re: ntlworld

Hi lilacjc,

I shall do my best to help with this Smiley Happy

Is this happening when you attempt to view attachments? If so then you need to set your phone to auto-download attachments.

If you need steps on how to do this please let us know what model of phone you have and we'll do our best to help.

Keep us updated Smiley Happy


Jen
Forum Team



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