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Charleys
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Outlook Receiving mail error code Ox800CCC92

I keep getting a pop up message to say that there is a receiving error under code 0x800CCC92 and that the server rejected my log in.  I haven't changed the username or password and my knowledge isn't enough to know what to do to solve this problem.  Lots of the help on the internet uses technical terminology which I don't understand.  Can anyone help me please? Thanks in advance if you can.

Charleys

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Charleys
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Re: Outlook Receiving mail error code Ox800CCC92

I am replying to my own question because I have resolved the issue. When I logged on to Virgin Media last week I was told create a new password which I did. What I didn't know was that I had to change the Blue yonder Outlook password to match my new log in password. Have now done this and am now able to send and receive emails as usual. A prompt from VM at the point of changing the account password would have helped a non techy such as me.