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mickthemod
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Outlook Email outage Is this the Same Email problem?

Outlook has not been able to send/ receive since early on Monday. Webmail seems ok. I am not sure if this is the same issue as the  top sticky post - which hasnt been updated  

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Re: Outlook Email outage Is this the Same Email problem?

Hello mickthemod

 

Sorry you are having problems with Outlook, as you say it may not be caused by Email: Sending and Receiving 30/01/17 we are still working on that by the way and will update the thread once we have resolved the issues.

 

The SMTP checks all seem to be passing on your mailboxes (obtained addresses from your forum registered email address, hope that is the set) so I wonder if Outlook is having difficulties. How do they fail do you have any error information, do you have any other devices that are able to send email via SMTP, perhaps it is worth removing and recreating the accounts Email Settings for all Virgin Media domains

 

Thank you

Nicola

Virgin Media Forum Team
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mickthemod
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Re: Outlook Email outage Is this the Same Email problem?

My android Phone & Tablet seem ok.i will try deleting settingsoutlook.jpg

 

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mickthemod
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Re: Outlook Email outage Is this the Same Email problem?

after making a backup of my ost files Restarted outlook & all started working............?

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