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Batool25
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OUTSIDE UK UNABLE TO CONTACT VIRGIN - NO EMAIL ADDRESS

I am outside of UK for few months - at home I am getting calls from Virgin asking me to contact them urgently as I had changed my mobile to pay as you go from contract afraid they I may lose my number - I need to contact them but there is no email address for them  - I have tried chatting but they show busy on the site - need to contact them asap afraid any help or suggestion will be greatful.  Best Regards 

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Forum Team
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Re: OUTSIDE UK UNABLE TO CONTACT VIRGIN - NO EMAIL ADDRESS

Hi Batool25

Welcome to the community.

Sorry to hear about any issues with your changeover to Pay As You Go.

I know it's a few days since you posted, I just wanted to check if we can still help out with this?

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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