I have both Gmail and Virginmedia.com accounts on my Samsung Galaxy, and for the past week I have been receiving a notification message saying, "Couldn't sign in" on my Virginmedia.com email. It arrives every few minutes even though I delete the notification message, type in acceptance, even deleting the account and reloading it, all unsuccessful. It is irritating because I can send and receive without trouble. Help please.
Welcome to our forum, it does sound like a bit of an annoying problem. As you say if you able to send emails successfully it would suggest the account and password are good, I have done some SMTP checks on your account from here and it seems to be working. I wonder if it is a problem with the phone as when I Googled it there seems to be a fair bit of activity. What app is it, is it worth trying another one.
Not familiar with jargon on apps. I use something that has a large @ on it to access my Virginmedia.com emails and use the M symbol to access my Gmail a/c so have the two running on my mobile. Absolutely no problems with Gmail. Just my Virginmedia.com emails which I keep forgetting family and business
I may be on the wrong track but would like to ask if you're certain the 'Couldn't sign-in' message is linked to your Android mail app (rather than Gmail)? The reason I ask is because it's possible that Gmail may be, in the background, trying to synch with other Google services and that message may indicate a failure to access those rather than webmail.
Would you please post a screen shot on here of the actual message (edit out any personal data first though).
No I wasn't suggesting you had to use an app. But I think it's likely that the error message may refer to a Google app or service that you use your VM email address to access. Can you think of anything that you use that address for?