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Registered: ‎20-08-2009
Message 1 of 8 (178 Views)

NTLWorld Email will Not Load on Firefox

[ Edited ]

Yes, it has been slow for weeks now, but now it just has the grey dots for at least 2 minutes before I give up.

Tried E(which I really dislike), and yes it loads there a little slow by within 30 seconds.

Firefox is up to date with latest version in fact two updates this past week.  But this problem has been going on for ages and I mean a few months at lease.

Now I do have other email addresses which load quickly without a problem.  Outlook.

 

 

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Superuser
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Registered: ‎10-10-2012
Message 2 of 8 (172 Views)

Re: NTLWorld Email will Not Load on Firefox

[ Edited ]

Read what the Community said here:

http://community.virginmedia.com/t5/Email/ntlworld-email-issues/td-p/3371997

Not much more to be said really!


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On our wavelength
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Registered: ‎20-08-2009
Message 3 of 8 (153 Views)

Re: NTLWorld Email will Not Load on Firefox

Yes renewing the page used to work now just does not.    It did until yesterday. 

 

Ntlworld was my first email and I keep it for bills and close family only.   The other stuff is divided between two Outlooks(hence the spam goes there such as 20 Fedex parcels a day LOL), I need to contact them about.

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Superfast
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Registered: ‎23-08-2015
Message 4 of 8 (133 Views)

Re: NTLWorld Email will Not Load on Firefox

[ Edited ]

Hi delilah

Have you tried using a different browser, Chrome, IE or Edge?

Several people have reported that works for them.

In the longer term it would be better for you  to access your VM emails through an email client. That would also make it easier for you to check your other email accounts because you would then be able to check them all in one place. Google "best email clients 2017" or something similar for more information.

Coenoby

BTW - I know what you mean about the non delivered Fedex parcels. I also get lots of emails about unpaid parking fines in places I have never been and security issues with bank accounts that I don't have.

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On our wavelength
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Registered: ‎20-08-2009
Message 5 of 8 (109 Views)

Re: NTLWorld Email will Not Load on Firefox

[ Edited ]

I have Edge as I said, but its still slow through that as well.

 

Why should I have to use a email client?   I prefer to keep everything separate for security as well, hence all different passwords and Ebay with one and bank with another and Paypal different again.

 

Oh and I only use laptop no mobile PAYG. 

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Superfast
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Registered: ‎23-08-2015
Message 6 of 8 (95 Views)

Re: NTLWorld Email will Not Load on Firefox

[ Edited ]

Hi again,

You don't have to use an email client - that's completely up to you.

I only offered that advice because I have a similar set of various email accounts to you, each with it's own password and credentials, and using an email client (Mozilla Thunderbird for a few years and now Outlook 2016) definitely works best for me. Oh, and it means I never have the problems you're facing now Smiley Happy

Coenoby.

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On our wavelength
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Registered: ‎20-08-2009
Message 7 of 8 (82 Views)

Re: NTLWorld Email will Not Load on Firefox

Sorry feeling grumpy today.

 

Thank you for suggestion.

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Superfast
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Registered: ‎23-08-2015
Message 8 of 8 (75 Views)

Re: NTLWorld Email will Not Load on Firefox

Only trying to help. Let's hope Virgin get things sorted soon.

Coenoby