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ET1
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Mobile virgin email

Why can I receive virgin.net emails in my mobile yet not be able to send them?
Nothing was changed?
Can anyone explain and suggest what the settings should be on the iPhone that I may check?
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Superuser
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Re: Mobile virgin email


ET1 wrote:
Hi.
Thank you
My problem is with virgin.net as opposed to media.com

Makes no difference, just make sure you are using the correct settings for virgin.net.  Help page here: https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

Also you do realise that you need to have a current broadband account with Virgin Media in order to maintain use of your virgin.net address and that email address has to be linked to your current broadband account?

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

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Superuser
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Re: Mobile virgin email

Good advice and screen shots here: http://community.virginmedia.com/t5/Email/Ipad-Iphone-SMTP-why-deleting-and-recreating-an-account-DO...
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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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ET1
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Re: Mobile virgin email

Hi.
Thank you
My problem is with virgin.net as opposed to media.com
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Superuser
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Re: Mobile virgin email


ET1 wrote:
Hi.
Thank you
My problem is with virgin.net as opposed to media.com

Makes no difference, just make sure you are using the correct settings for virgin.net.  Help page here: https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

Also you do realise that you need to have a current broadband account with Virgin Media in order to maintain use of your virgin.net address and that email address has to be linked to your current broadband account?

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.