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Jason_G
Posts: 2,799
Registered: ‎23-11-2011

Re: Manage accounts

Hi nordog,

 

I've resent the verification emails. Please check your junk mail folder and, if using a variant of google webmail, the All Mail folder as these mails may not always appear in the inbox itself.

Kind Regards,


Jason G.
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Jason_G
Posts: 2,799
Registered: ‎23-11-2011

Re: Manage accounts

Hi mburnett66,

 

The advice given by Graham_A is correct; if you opt to change your password then you'll find the continue button becomes selectable. You will probably be able to change it to the same password that you are already using if it fulfills the criteria Graham_A has stated.

Kind Regards,


Jason G.
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nordog
Posts: 13
Registered: ‎10-03-2010

Re: Manage accounts

Thanks for trying to help but I think I will give up on this. There is no email for me in any folder wether in the main inbox or the trash in my Gmail or the Virgin and on top of that my Virgin mail now will not open at all.

 

I personaly think the so called programers are just plain stupid.

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nordog
Posts: 13
Registered: ‎10-03-2010

Re: Manage accounts

I have searched all my emails trash,Bins and spam stuff, nothing were are you sending it?

 

I will be on the phone tomorrow.

 

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Forum Team
Nicola_C
Posts: 999
Registered: ‎05-12-2011

Re: Manage accounts

Hi nordog

 

It has been sent to your gmail account, I have just re-sent it again by the way.


Nicola_C
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nordog
Posts: 13
Registered: ‎10-03-2010

Re: Manage accounts

Hi Nicola_C, so far nothing found I have searched all my address and the spam plus the bins nothing.

 

What does the heading look like to give me a clue to what I'm looking for?

 

I would be phoning you now but the battery is to low on our mainline house phone.

 

Still very frustrated 

 

Nordog

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Forum Team
Dale_T
Posts: 993
Registered: ‎05-12-2011

Re: Manage accounts

Hi nordog,

 

I will re-send the verification one more time for you, if this does not turn up, I would strongly suggest that you call through on 151 or 0845 454 1111 as we can then make sure that all of the details are 100% correct for you.

Kind Regards,

Dale_T

Help & Support Forum Team



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nordog
Posts: 13
Registered: ‎10-03-2010

Re: Manage accounts

checking with Ian via the phone now, as no info has arived yet.

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nordog
Posts: 13
Registered: ‎10-03-2010

Re: Manage accounts

What a mess ended up on another persons email site would you believe. two blokes from Virgin email help, one could not sort it out, he contacted another chap who gave me an address told me that it had to be ntl as blueyonder does not exist! 

 

Has any body got the full twelve email address's up and running???????

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nordog
Posts: 13
Registered: ‎10-03-2010

Re: Manage accounts

Still no joy with getting my email address to work even with the so called experts.

 

All I wanted was an extra email address, we are suppose to have up to twelve I'm told. I have three.

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