First time posting on here.
My emails disappeared at the start of December. This is the first time this has happened.
I normally access my emails via my iPhone. I've logged on to Virgin email today and I cannot view any emails in my inbox before 02/12/2016. however I can view a lot further back in my sent items?
Any thoughts please?
A quick note, I didn't delete any of these emails, suddenly one day they just disappeared from my iPhone. The emails have continued to work fine since.
I wondered if Virgin had changed servers or something and maybe misplace my emails. ( sorry I'm not very tech savvy!).
Welcome to our forum, I am sorry you have lost some emails. A difficult thing to try and find our what actually caused it but we have noticed a bit of a trend with the Iphone with IMAP
I feel sure you have but have you checked trash on webmail and all devices?