Menu
Reply
  • 1
  • 0
  • 0
Alfie2
Joining in
42 Views
Message 1 of 2
Flag for a moderator

Losing mails from server

I decided to add my Blueyonder Email account to my android phone so that I can receive mails automatically rather than having to log on via the web browser. I used details that I found online and this seems to have worked. However I’ve now noted that when I delete a mail on the phone it also deletes it from the server. I’d prefer this not to happen as I’d like to keep a back up. Could you confirm the details I should enter to set up the account properly? Currently it's on Imap. Thanks.

0 Kudos
Reply
  • 12.48K
  • 353
  • 1.45K
Forum Team
Forum Team
22 Views
Message 2 of 2
Flag for a moderator

Re: Losing mails from server

Hi Alfie2,

Welcome to our Community, thanks for joining Smiley Happy

You just need to adjust a setting on your phone:

  • Open your email app
  • Click on File
  • Click on Account Settings
  • More Settings
  • Advanced
  • Check 'leave a copy of messages on server'.

Let us know if that helps Smiley Happy


Jen
Forum Team



0 Kudos
Reply