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obcuz
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Locked out, Captcha and all that grief =Virgin Media, totally peed off

As title, just another big moan at Virgin Media, can't sign into my VM account, all email accounts locked (again), dam captcha loop, can't get through on the phone, really wish there was another service around here as VM stinks big time, since last June so many problems, is this  a technology company or what?
YES VM! I'm a totally peed off customer and will be outa here as soon as possible.

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Re: Locked out, Captcha and all that grief =Virgin Media, totally peed off

Hi obcuz, 

 

Thanks for getting in touch, I'm sorry to see you have been having trouble accessing your emails. 

 

Are you having this trouble in one browser or in all browsers? If you have not yet tried another browser please do so and let us know if this makes a difference. 

 

It may also be worth you clearing your cache and cookies. 

 

I do understand that this must be quite a frustrating issue, it has been added as an extra security measure. Apologies for the inconvenience. 

 

Speak to you soon. 


Emma


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