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MacNala2
Posts: 29
Registered: ‎20-12-2010
Helpful Answer

List of mail accounts being canvassed

How do I find a list of the accounts that my main account is authorised to query for incoming mail.

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Forum Team
Lindsey_P
Posts: 2,218
Registered: ‎16-01-2012

Re: List of mail accounts being canvassed

Hi MacNala2,

 

I'm very sorry, but I'm not 100% sure I understand what you mean by this. Can you please explain so that I can help you further?

Kind Regards,

Lindsey P

Help & Support Forum Team



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Settled in nicely II
MacNala2
Posts: 29
Registered: ‎20-12-2010

Re: List of mail accounts being canvassed

I have a main email account which is not the account control address, I also have a number of email accounts one of which I use to extract and download the messages from all the others to my Outlook Inbox.

How do I check which accounts I have put into this list of retreived accounts?

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Tech Wizard I
Graham_A
Posts: 1,522
Registered: ‎22-02-2010

Re: List of mail accounts being canvassed

When you log into webmail with the email account that you use to pull in all the others, I think the other addresses should be listed under Settings, Accounts

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Graham
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MacNala2
Posts: 29
Registered: ‎20-12-2010

Re: List of mail accounts being canvassed

I have looked everywhere on the page you mention but nowhere does it give a list of canvassed accounts.

There are links to the settings but there the only links are to add more accounts.

 

Please be precise and give the exact page url so I can solve this problem.

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Tech Wizard I
Graham_A
Posts: 1,522
Registered: ‎22-02-2010

Re: List of mail accounts being canvassed

Here is a screen shot of the area within settings that I referred to:

settings4.PNG

 

 

 

 

 

Any accounts that you have added will be shown in the 'check email from other accounts section'

 

There is no direct url for this page as it is within the webmail application.

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MacNala2
Posts: 29
Registered: ‎20-12-2010

Re: List of mail accounts being canvassed

Thanks for the pointer. Unfortunately I do not get the same sort of results as you show above. I get the page OK but there are no mail addresses shown. I will have to check all the accounts I have to see if somehow it has got mixed up. The fact that no accounts are shown means something is wrong as I get the mail into Out;look via POP/IMAP from the accounts I know fo but I want to manage the list.

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Forum Team
Leanne_K
Posts: 1,837
Registered: ‎21-03-2012

Re: List of mail accounts being canvassed

[ Edited ]

Hi MacNala2,

 

The screenshot posted above is the correct place you would find the list on addresses.

 

As you have mentioned it may be within the settings on one of the other accounts you use. Let us know how you get on.


Leanne K
Help & Support Forum Team

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Settled in nicely II
MacNala2
Posts: 29
Registered: ‎20-12-2010

Re: List of mail accounts being canvassed

I have tried this method from all the accounts.

None of them show a list of accounts to retrieve from.

HELP!

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Tech Wizard I
Graham_A
Posts: 1,522
Registered: ‎22-02-2010

Re: List of mail accounts being canvassed

Perhaps you have set the other accounts to forward email to your 'collection' account?  You can check this in each account by going to Settings, Forwarding and POP/IMAP: forward.PNG

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