VM's reply must be something from the Donald J Trump school of truth telling. As VM is owned by a US conglomerate we should not be surprised at this. Maybe those of us who reply to the "spam content found" posts on this Forum should simply refer users to the report and reply. Any problems they are seeing must be wholly within in their own deluded imaginations.
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
Great that The Register has picked the issue up and highlighted it. They have also done this in the past with other parts of Virgin Media's failure list. With the greatest respect to The Register, it is a pity that these things done get picked up by more mainstream media, where large parts of the population could read about it.
The response from Virgin Media is totally par-for-the-course. Every problem which is put to them either didn't exist in the first place, or has now been fixed. I would disagree with the example of Donald Trump in this truth telling comparison - I would say Kim Jong-un and the North Korean way of dealing with the truth (totally ignoring it!) would be a better one.
One day Virgin Media (hopefully soon) the truth about your shambles of an operation will become very public and your lies and false denials will be shown up for what the were!
I fully accept what you say. In fact, that very thought did actually go through my mind.
I have just looked at The Register article again and I see it now says that they await a response from Virgin media. I think that is a situation we can all relate to! I trust they will soon get the reply they and your customers deserve.
I see they have added a reply on The Register - for what it's worth (nothing!)
Updated to add
A spokesman said: "We are aware of an issue affecting a small number of Virgin Media email users. We are currently investigating the problem and apologise for any inconvenience."
Unfortunately the issue also affects a number of email users who are not using Virgin Media email services but are trying to send emails to Virgin Media customers. Are VM so sure that only a small number are affected, and how would they know?
How long has the problem been going on for now, and for how much longer?
Weasel words and corporate speech, all soundbite and hollow of content, meaning absolutely nothing.