I use names.co.uk to forward my own domain to my blueyonder.co.uk mailbox. This normally works well but a few times recently there have been long delays, between 12 and 24 hours often. I raised the call with names.co.uk and they investigated and could not find a problem, suggesting it was probably a grey listing issue with the BlueYonder servers. It seems their machine fwd2.hosts.co.uk has more delays than others when sending to the iss.as9143.net servers. If I send an email directly to my BY account is is routed through very quickly so it is probably not a generic problem. Any ideas?
Someone has just sent me a warning message they received when we were having problems a couple of weeks ago. It looks like it could well be a problem with Virgin, "Too many simultaneous sessions" from mx1.tb.ukmail.iss.as9143.net
>> From: Mail Delivery System >> Date: 19 January 2017 15:22:33 GMT
>> This message was created automatically by mail delivery software.
>> A message that you sent has not yet been delivered to one or more of its
>> recipients after more than 24 hours on the queue on fwd0.hosts.co.uk.
>> MY ADDRESS@blueyonder.co.uk >> Delay reason: SMTP error from remote mail server after initial connection:
Yes, it is definately a virgin issue - if I direct emails from namesco to a non virginmedia account, it arrives almost immediately. Anything directed to virginmedia is delayed up to 36 hours..... Has anyone logged a call with virginmedia?
Just logged a call with Virginmedia. Long drawn out conversations to get them to understand the problem. They say that they haven't had anyone else complain about this issue, so mine is deemed a one off!
I suggest that you all may want to log a call yourselves for them to recognise that his is a real issue......
They also told me that no-one from Virginmedia monitors these forums!!
And they're wrong - Virgin Media have a forum team who respond to posts - but it can take them several days to do so. This is primarily a community forum, so the first response is often from other members of the community like myself.