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neilwalton26
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Inbox deleted - how can I recover it?

I use thunderbird and after tidying up my inbox, I told it to Empty Deleted.

It promptly deleted the Inbox as well as the deleted emails and it even deleted the emails from the VM server as my webmail inbox is now empty as well!

Is there any way I can recover the emails I have lost?

Any help appreciated as I will have lost several years of emails if I can't get them back.

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neilwalton26
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Re: Inbox deleted - how can I recover it?

emails are not in trash BTW, they do seem to have completely disappeared.

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Re: Inbox deleted - how can I recover it?

Hi neilwalton26,

Firstly please accept my apologies for not reaching you sooner. We do have a back log at the moment but you have been waiting rather longer than usual for a response.

But thanks for coming to our Forum for help with this, we'll do our best to help you recover your missing Inbox mail.

I don't use Thunderbird myself but I did find this Mozilla support article which may of help to you.

Also I would advise that you access webmail  to see if the emails are still held on the server (make sure you check all folders including spam and trash).

If that doesn't help I'd like to know if you have Thunderbird set up as IMAP or POP?

Keep us updated Smiley Happy

 

 


Jen
Forum Team



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