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AdrianWardle
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IMAP Server not reached

I use Apple MacBook Pro and on the mailbox i am getting an error message ( as below ) and i am not receiving or cannot send email via the macbook mailbox , but can when signing into VirginMedia Email :

'' The server returned the error: Connections to the server “imap.ntlworld.com” on the default ports timed out. ''

Can you help please 

 

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Forum Team
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Re: IMAP Server not reached

Hi AdrianWardle, 

 

Welcome to the forums, I'm sorry to see you have been having trouble with your emails on your MacBook. 

 

Are the settings correct as found here?

 

Are you having trouble sending /receiving from any other client? 

 

Speak to you soon. 


Emma


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