Menu
Reply
  • 2
  • 0
  • 0
Jimhebdon
Joining in
73 Views
Message 1 of 2
Flag for a moderator

I cannot access my email. Says my password and username are wrong. Not so.

Log in to email will not work. I have changed nothing, but I am told my saved details are incorrect. Why?

0 Kudos
Reply
  • 7.22K
  • 806
  • 3.03K
Superuser
Superuser
68 Views
Message 2 of 2
Flag for a moderator

Re: I cannot access my email. Says my password and username are wrong. Not so.

Well done for a duplicate post which is against the Forum rules. I replied to your issue/question here:

http://community.virginmedia.com/t5/Email/I-am-locked-out-of-my-email-and-despite-trying-nothing-wor...

but you didn't respond.

I should remove this thread but I'll leave it until you respond to what I said in the first thread you posted. And please respond there not in this thread. That will help us to help you and keep your issue in one place.


-----------------------

Superuser 2016/17
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
0 Kudos
Reply