on 17-11-2011 13:02
Hi, been ages since ive done this and can't figure out where to do it?
I'm logged into my virgin media but still don't see where to change it.
17-11-2011 13:09 - edited 17-11-2011 13:10
log into My Virgin Media/My Profile. (Beware of trying to change your username, this only changes the logon username, not the email address itself.)
The new password must comply with:
on 19-11-2011 10:22
I'm trying to change the password for my ntlworld email.
When trying to login to my profile (as above) I just get a messge telling me to dial 0845 454 1111 to answer a few questions. I'm then asked for my Virgin Media number. However I'm not a Virgin customer.
Any ideas, or do I abandon my NTL world account?
on 19-11-2011 11:52
you might as well, as it could disappear at any time. VM only support email services for their customers, although they seem very slack about closing ex-customer accounts. It would be worth call them and asking them to close it since you can no longer change password etc, and there are numerous reports of webmail accounts being hacked and sendng spam to all the contacts.