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BikeRNick
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How do I register a complaint ?

I'm absolutely furious. Virgin have been throwing away all my emails that have been forwarded from another address. I've lost all my emails for the last 48 hours.

And I can't find a way to contact Virgin to complain. Everything leads to an automated service.

Anyone know how to register complaints ?

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Superuser
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Re: How do I register a complaint ?

you can view virginmedia complaint code of practice via -> http://store.virginmedia.com/content/dam/eSales/Downloads/Consumer%20Complaint%20Code%20of%20Practic...
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BikeRNick
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Message 3 of 4
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Re: How do I register a complaint ?

Thanks. So no way to email them and if I don't have a Virgin mobile it's gonna cost me a fortune (just had a 25 minute call with their tech support and still not resolved). They did promise to call back though :-)

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UKDomains
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Re: How do I register a complaint ?

Don't bother emailing them if you could, they'd lose the email anyway Smiley Very Happy