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vanessa1066
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How can I change my password from the original one?

I was issued with a default email years ago and there seems to be no way to change it.  Can anyone help?

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Superuser
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Re: How can I change my password from the original one?

Of course you can change your password. VM aren't that stupid! The help you need is on VM's help pages. Here's the link:

http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE...

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Forum Team
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Re: How can I change my password from the original one?

Hi vanessa1066, 

 

Welcome to the forums, I am sorry you had trouble trying to get your password changed. 

 

Did the information HowardML posted help you to get things sorted? 

 

If you are still having trouble let us know and we will be happy to help you out. 

 

All the best

 

Emma


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