Menu
Reply
  • 35
  • 4
  • 3
authentic8
On our wavelength
137 Views
Message 1 of 2
Flag for a moderator

Home IP address blacklisted by APEWS

I am having problems sending email using a non-Virgin Media email address and SMTP mail server.

I get a message from Thunderbird that my home IP address is blacklisted by dnsbl.sorbs.net.

An error occurred while sending mail. The mail server responded:  
XX.XX.XX.XX is blacklisted at dnsbl.sorbs.net.
 Please check the message recipient "XXXXXX@XXXXXX.com" and try again.

However, I am only listed on the DUHL zone so that cannot be the problem.

http://whatismyipaddress.com/blacklist-check shows that I am listed on the l2.apews.org blacklist which is described as a list which only the ISP can get de-listed from.

So please can VM get my IP address de-listed. I do not send spam so it must be someone in the same IP range.

(I am aware I can use the VM SMTP server instead but as I am also having problems using smtp.blueyonder.co.uk this is not currently an option. Besides, my IP address should not be on APEWS).

Thanks.

0 Kudos
Reply
  • 35
  • 4
  • 3
authentic8
On our wavelength
127 Views
Message 2 of 2
Flag for a moderator

Re: Home IP address blacklisted by APEWS

It transpires that the error message was because I did not configure a secure outgoing SMTP connection.

However, I would still like to get off the APEWS blacklist, if possible.

Thanks.

0 Kudos
Reply