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Rachel1991
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Help getting onto my account

Why won't it let me log into my account online? Keeps asking me to prove I'm human over and over again?
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Superuser
Superuser
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Re: Help getting onto my account

If appropriate, click 2016-02-21-02.png to try the audio challenge instead, otherwise consider using an email client.

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Forum Team
Forum Team
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Re: Help getting onto my account

Hi Rachel1991, 

 

Thanks for your post and welcome to the forums. It's really great having you here. 

 

What browser are you using? 

 

Try clearing the cache and the cookies as this can sometimes help. 

 

Come back and let me know how you get on. 

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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