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kennedy75
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Error sending email from outlook 08004210B error code

Hi I am unable to send out emails from Outlook (office). I get an error code 08004210B.  I have had this a few times before but it has always righted itself.

Any Suggestions..

 

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Re: Error sending email from outlook 08004210B error code

Hi kennedy75,

Welcome to our Community though apologies for the irksome Outlook issue. I shall do my best to get this resolved for you.

I have a few questions to ask first:

  • Is the device on which Outlook is installed connected to the Hub via Ethernet or wireless?
  • Have you noticed any disruption to any other Internet activity?
  • Do you have this problem with more than one email address?
  • Are you able to access webmail?

I've also sent you a PM (purple envelope icon, top right of page) requesting information about your email address. Please reply when you can and I'll look into this further.

Thanks Smiley Happy


Jen
Forum Team




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kennedy75
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Re: Error sending email from outlook 08004210B error code

Now outlook is not receiving or sending emails can anyone please help!

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Re: Error sending email from outlook 08004210B error code

Hi kennedy75,

Welcome to our Community though apologies for the irksome Outlook issue. I shall do my best to get this resolved for you.

I have a few questions to ask first:

  • Is the device on which Outlook is installed connected to the Hub via Ethernet or wireless?
  • Have you noticed any disruption to any other Internet activity?
  • Do you have this problem with more than one email address?
  • Are you able to access webmail?

I've also sent you a PM (purple envelope icon, top right of page) requesting information about your email address. Please reply when you can and I'll look into this further.

Thanks Smiley Happy


Jen
Forum Team



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kennedy75
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Re: Error sending email from outlook 08004210B error code

Hi thanks for your reply.  I seem to have the problem sorted there ended up being a problem in our internet connection in the end.  However we do sometimes get issues when folders are synchronising.  Do you have any tips to reduce errors? Such as delete emails from web mail first or outlook?.

Cheers

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Re: Error sending email from outlook 08004210B error code

Hi kennedy75,

Thanks for the update, glad to hear your issues are resolved Smiley Happy

With regards to your query re folders it would be useful to know what kinds of errors you're experiencing. Some synchronising problems can be caused by differently named folders, so ensure that your outlook folders match the names of those in webmail.
If that doesn't help please expand on the kinds of errors that are returned and I'll do my best to help.


Jen
Forum Team



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