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altrick
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Error message

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How or where do i access this setting to correct password etc.
 
 
Error Error
The provided login information to access mail server imap.ntlworld.com seems to be wrong. Please try again.
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Moderator
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Re: Error message

Hi altrick,

Could you please tell us what you're trying to access here, is this error occurring when you sign into VM webmail?

Please provide as much detail as possible and we'll do our best to help out further.

Thanks

Ralph_R
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Superuser
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Re: Error message

Hi Ralph

Based on the wording of the error message.  I'd hazard a guess that the OP is using webmail, and has it set to pull in a second ntlworld.com account.

It'll be the second account credentials that are causing the problem.

Tim

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altrick
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Re: Error message

The error message occurs only when i am in VM webmail if i select a item for deletion etc the message pops up . note it does'nt seem to prevent activity in any way i can determine.

Error Error

The provided login information to access mail server imap.ntlworld.com seems to be wrong. Please try again.
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Forum Team
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Re: Error message

Hello altrick

 

Do you have any extra accounts setup in Webmail like this

 

If so you may need to check the settings, username/password etc for them.

 

Thank you

 

 

 

Nicola

Virgin Media Forum Team
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