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pjsspeed
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Emails Disappeared

Hi

When I started up my outlook this morning, my emails downloaded into my Inbox as usual, then the last 3 weeks emails disappeared from my inbox. I checked the webmail and the same has happened on there. My Trash folder has also emptied. Please help, I had some important emails from the weekend? I am using Windows 10, MS Office 2016 and an HP Pavilion 15.

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Forum Team
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Re: Emails Disappeared

Hi pjsspeed,

Welcome to our Community, glad you've come to us for help Smiley Happy

If the emails downloaded from webmail OK then it's likely that a setting within Outlook may have resulted in your emails being displaced.

The first thing I would like you to check is all of your Outlook folders, including Junk.

If the emails aren't there please check this link (links to MicroSoft site) for information on how to recover deleted mail.

Let us know how you get on please Smiley Happy

 


Jen
Forum Team



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