hi there I got an email saying that some information was missing and it was needed for an Order I placed but I'm not sure what information that is needed. Can someone tell me me. There is a reference with the email. KMM22693747V58236L0KM)
Thanks for getting in touch. I am sorry to see you have had a bit of trouble with a troubling email.
If you are ever unsure about the content of this type of email please refer to our guide on What is phishing?
If you ever need to urgently check on the progress of an order it's best to give us a call on 150 free from a Virgin land line or 0345 454 1111 (usually comes out of your minutes from any other phone).
How are things looking for you now? Did you manage to get your order ok?