As we continue to make improvements to our email service, we’re making some changes to the email servers that your email client or mobile app uses to send and receive mail.
In order for these updates to be implemented as smoothly as possible, we recommend that you change any mail client settings to those listed in the tables below.
If you only access your email via our website – Webmail – then you don’t need to change anything. However, if you use an email client like Outlook, Windows Mail, Thunderbird, Mail app or Incredimail, or if you download mail to a portable device, then this may affect you.
If you use a VirginMedia.com email address, then please take the time to double-check your settings – they should be correct already.
If you use a Blueyonder, Ntlworld or Virgin.Net email address, you will probably need to update your settings accordingly.