Menu
Reply
  • 1
  • 0
  • 0
nmckeating
Joining in
97 Views
Message 1 of 2
Flag for a moderator

Email's not coming through

Anyone else having problems with receiving emails, normally get 20 per day but since yesterday morning none? Sent myself one from the same account, shows being sent but didnt come through either?

0 Kudos
Reply
  • 7.2K
  • 173
  • 420
Forum Team
Forum Team
61 Views
Message 2 of 2
Flag for a moderator

Re: Email's not coming through

Hi nmckeating, 

 

Welcome to the forums, I am sorry to see you have been having trouble with your emails. 

 

So we can get to the bottom of this please answer the following questions:

  • Are you using webmail or client mail (Like Outlook). 
  • Are you able to log into webmail ok? 
  • Are you getting any sort of error message?
  • If you are using client mail are you using POP or IMAP? 
  • Are the settings the same as those found here? 
  • Do you have current Virgin media services? 

Once we have this information we will be able to investigate further. 

 

Speak to you soon. 

 

Emma

 

 


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply