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Alandoc73
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Email not working

I have 4 accounts coming into Windows mail. One isn't working. I've checked and double checked settings from Virgini Media website. It's still not working. Comes up with a sign in box, so I enter details and the box keeps coming up. Help!!!!
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Superuser
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Re: Email not working

A password reset should help: 

Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for secondary accounts.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

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Superuser
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Helpful Answer

Re: Email not working

A password reset should help: 

Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for secondary accounts.

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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Alandoc73
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Re: Email not working

I'll give it a go, but when I logged on to Virgin media the website as show, eventually got into email and my daughter's account didn't show up. I'll have a hunt around and try to find it. But the website is slowwwwwww
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Alandoc73
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Re: Email not working

Top lad.  Email password changed and 264 emails coming in !!!!!!!!!!!!!

 

THANKS