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Message 1 of 5 (139 Views)

Email not working

I am unable to retrieve any of my Virginia media emails! For some reason all my email have stopped coming through and all the email that are already in my inbox will not open with the error message "Error while loading message content folder INBOX has been closed. Your request probably took too long" also when I delete my old emails they keep coming back! This problem has been going on for a few days now. Any ideas?
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Superuser
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Registered: ‎08-06-2010
Message 2 of 5 (108 Views)

Re: Email not working

hiya @Wozzerer to check some basics, what domain does does your email address in end e.g. @blueyonder.co.uk, @virign.net, @VirginMedia.com, @ntlworld.com.. also are you still an active virginmedia customer?
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Message 3 of 5 (96 Views)

Re: Email not working

It's @virginmedia and yes I'm still an active virginmedia customer.
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Message 4 of 5 (49 Views)

Re: Email not working

It's @virginmedia and yes I'm still an active virginmedia customer.
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Forum Team
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Message 5 of 5 (27 Views)

Re: Email not working

Hello Wozzerer

 

I am sorry you are having problems with an email address, if you would like me to check things here please drop me a PM with the email address concerned and a link to this tread, we will be happy to take a look.

 

Thank you

Nicola

Virgin Media Forum Team
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