My email address is 'ntlworld.com' however when someone sends me an email they receive a message back saying that they could not deliver it and quoting the address 'outlook.com'. I do receive the original but the sender thinks not. I have searched but do not have an outlook account Help.
The first thing to do is to check in webmail for the ntlworld account and look in settings Auto forward and E-mail filters to make sure that the isn't anything set up to forward to this rogue outlook.com address.
If you use an email client check for forwarding in that as well.
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