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roger42
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Email login

Hello,

I have a Virgin email account.

I can easily access mails on my phone and on my iPad.  However when I try to log in via my laptop it will only intermittently work (in fact, hardly ever).

Is this to do with the notification I saw this morning regarding Sending and Receiving Email (and the intermittent effects on the webmail service) or can anyone offer me any advice to get this solved?

 

Many thanks all.

 

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Forum Team
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Re: Email login

Hello roger42

 

Welcome to our forum,  I am sorry you are having problems accessing email from your laptop. I wonder if it is a browser issue, it may be worth deleting all the cookies and perhaps even trying another browser.

It is possible by the way to setup an email client on the laptop should you wish, it can be a more pleasing experience than webmail, personally I use Thunderbird and am very pleased with it. If you do the settings may be found here Using Virgin Media Mail with Mail Clients

 

Thank you

 

 

 

Nicola

Virgin Media Forum Team
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roger42
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Re: Email login

Thanks for this Nicola.

I have used Thunderbird and it looks like it will solve the issue.

 

All the Best.

 

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