Menu
Reply
  • 5
  • 0
  • 0
Utilize
Joining in
242 Views
Message 1 of 8
Flag for a moderator

Email getting Spammed

Hi We have a client whos' emails are getting blocked by your filters

Please see header below and I hope you can resolved this as it is happening a lot with all email they sent to you. Please not I have changed the email address's  please let me know if you need the fuller list and I can PM it to you


mx.tb.ukmail.iss.as9143.net
Remote Server returned '<mx.tb.ukmail.iss.as9143.net #5.0.0 smtp; 554 5.2.0 sgTi1t01p4AwUvU01gTkFA Spam content found>'

Original message headers:

Return-Path: <@rpo.co.uk>

Received: from 1bsXzp-0001ZW-TR by out4b.electric.net with emc1-ok (Exim 4.87)

        (envelope-from <@rpo.co.uk>)

        id 1bsXzq-0001dX-VT

        for s-m-sanders@ntlworld.com; Fri, 07 Oct 2016 09:27:42 -0700

Received: by emcmailer; Fri, 07 Oct 2016 09:27:42 -0700

Received: from [217.154.35.163] (helo=mail.rpo.co.uk)

        by out4b.electric.net with esmtps (TLSv1:ECDHE-RSA-AES256-SHA:256)

        (Exim 4.87)

        (envelope-from <@rpo.co.uk>)

        id 1bsXzp-0001ZW-TR

        for ; Fri, 07 Oct 2016 09:27:42 -0700

Received: from RPO-1EX.rpouk.rpo.co.uk (192.168.0.7) by

 RPO-1EX.rpouk.rpo.co.uk (192.168.0.7) with Microsoft SMTP Server (TLS) id

 15.0.1044.25; Fri, 7 Oct 2016 17:27:40 +0100

Received: from RPO-1EX.rpouk.rpo.co.uk ([fe80::19dc:f84a:88d0:5479]) by

 RPO-1EX.rpouk.rpo.co.uk ([fe80::19dc:f84a:88d0:5479%15]) with mapi id

 15.00.1044.021; Fri, 7 Oct 2016 17:27:40 +0100

From: Jo Thoms <@rpo.co.uk>

To: 

Subject: =?Windows-1252?Q?RE:_Marin_Alsop_conducts_Shostakovich_=96_Monday_27_Febr?=

 =?Windows-1252?Q?uary_2017,_7.30pm_=96_Royal_Festival_Hall_=96_confirmati?=

 =?Windows-1252?Q?on_of_your_RPO_group_reservation_?=

Thread-Topic: =?Windows-1252?Q?Marin_Alsop_conducts_Shostakovich_=96_Monday_27_February?=

 =?Windows-1252?Q?_2017,_7.30pm_=96_Royal_Festival_Hall_=96_confirmation_o?=

 =?Windows-1252?Q?f_your_RPO_group_reservation_?=

Thread-Index: AdGytGEd+OwmoQvQRLexnKNnvu19LgAAq5fwBgyQrHAPKg7P8AZJY32gAAAm4OA=

Date: Fri, 7 Oct 2016 16:27:39 +0000

Message-ID: <3a57d7b500e3462f94188ef0af312c26@RPO-1EX.rpouk.rpo.co.uk>

Accept-Language: en-GB, en-US

Content-Language: en-US

X-MS-Has-Attach: yes

X-MS-TNEF-Correlator:

x-ms-exchange-transport-fromentityheader: Hosted

x-originating-ip: [192.168.0.159]

Content-Type: text/plain

MIME-Version: 1.0

X-Env-From: @rpo.co.uk

X-Proto: esmtps

X-Revdns: mail.rpo.co.uk

X-HELO: mail.rpo.co.uk

X-TLS: TLSv1:ECDHE-RSA-AES256-SHA:256

X-Authenticated_ID:

X-PolicySMART: 4120234

X-Virus-Status: Scanned by VirusSMART (c)

X-Virus-Status: Scanned by VirusSMART (s)

X-Exim-DSN-Information: Due to administrative limits only headers are returned#

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

 

0 Kudos
Reply

Helpful Answers
  • 8.82K
  • 1.2K
  • 3.58K
Superuser
Superuser
402 Views
Message 2 of 8
Flag for a moderator
Helpful Answer

Re: Email getting Spammed

The place to start is this 'sticky' post: http://community.virginmedia.com/t5/Email/Email-Spam-Content-Found-error-550-554/m-p/3229831#U322983...

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
0 Kudos
Reply

All Replies
  • 8.82K
  • 1.2K
  • 3.58K
Superuser
Superuser
403 Views
Message 2 of 8
Flag for a moderator
Helpful Answer

Re: Email getting Spammed

The place to start is this 'sticky' post: http://community.virginmedia.com/t5/Email/Email-Spam-Content-Found-error-550-554/m-p/3229831#U322983...

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
0 Kudos
Reply
  • 5
  • 0
  • 0
Utilize
Joining in
198 Views
Message 3 of 8
Flag for a moderator

Re: Email getting Spammed

Hi Moderators

Any update on this yet?

Thanks

0 Kudos
Reply
  • 5
  • 0
  • 0
Utilize
Joining in
177 Views
Message 4 of 8
Flag for a moderator

Re: Email getting Spammed

Mods, 

Please is there any update to the issues with bulk emails as this is still on going and effecting business operations.

Thank you,

0 Kudos
Reply
  • 8.82K
  • 1.2K
  • 3.58K
Superuser
Superuser
165 Views
Message 5 of 8
Flag for a moderator

Re: Email getting Spammed

As this thread has not been responded to in 15 days I will flag it to the @ModTeam  and ask them to escalate it to the relevant forum team.   They will want to know that you have followed the advice in the post I pointed you to initially.

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
0 Kudos
Reply
  • 9.1K
  • 300
  • 980
Forum Team
Forum Team
139 Views
Message 6 of 8
Flag for a moderator

Re: Email getting Spammed

Thanks for the prompt Graham, appreciated.

 

Good morning Utilize

 

Welcome to our forum, I am sorry we were a bit slow getting here but we would like to help. I will send you a forum private message to gather some more information, once we have that we may initiate an investigation.

 

Thank you

 

 

Nicola

Virgin Media Forum Team
0 Kudos
Reply
  • 5
  • 0
  • 0
Utilize
Joining in
133 Views
Message 7 of 8
Flag for a moderator

Re: Email getting Spammed

Thanks Nicola
0 Kudos
Reply
  • 5
  • 0
  • 0
Utilize
Joining in
133 Views
Message 8 of 8
Flag for a moderator

Re: Email getting Spammed

Thank You Graham
0 Kudos
Reply