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golfer24
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Email accounts keep getting locked

My e-mail accounts keep getting locked every week after I have received a letter from virginmedia saying that one of my e-mail accounts is being used to send spam e-mails, the problem is that the e-mail address given was deleted from my account about 6 months ago , therefore I do not have access to it to delete again.

I have read that this problem was previously  flagged up on this forum before and a forum team member was able to have the problem resolved.

Any advice on how to resolve this would be appreciated.

Thanks.

P.S. I am a forum new user so please accept my apology if I have not followed the correct proceedure.

 

 

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