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batkinson037
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E-mails

I'm a club captain of a bowls club. Out of 36 e-mails sent regularly to update members.  10 for ntlworld, virgin net and Virgin media are rejected. Remote mail system said' spam content found'  Any suggestions to resolve this problem.

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Re: E-mails

Hello batkinson037

 

Welcome to our forum, I am sorry we were a bit slow responding and you are having problems emailing our domains. We are presently taking steps to deliver suspected spam email to our customers, allow them to decide on its legitimacy and then update our filters, more information here Spam Folder Settings Change

 

It may take us a few weeks to fully implement but once done fingers crossed it will sort your problem, if not do let us know and we will be happy to investigate further.

 

Thank you for your patience

Nicola

Virgin Media Forum Team
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batkinson037
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Re: E-mails

Thanks Nicola, fingers crossed
Brian (batkinson037)
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