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judithj
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Difficulty logging into ntlworld.com email from Google.

Hi

I have always used ntlworld.com e-mail daily on my home computer.  On holiday 2 weeks ago, my daughter opened it up on my mobile so that I could access my e-mails on holiday.  Since I have been back I cannot access my ntlworld.com e-mail from Google on my computer.  When I type in my details it says account name/password not recognised.  I would appreciate any help please.

 

Kind Regards.

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harrietsj
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Re: Difficulty logging into ntlworld.com email from Google.

I've no idea what Virgin Media are playing at but when this happened to me I was able to sort it by clicking the forgotten password button and resetting the password. Worth a try. You will need to be able to answer your security questions of course.
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