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katejo
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Deleting email account

How can I delete a VM email account? I am no longer using it and just get junk. Tried to ring up but 20 minute wait so gave up. It isn't the main email which I have to use to access my bills etc. online. i have never used that for personal email. 

I am also having probs getting emails from VM to go to the correct email address. Virgin Mobile does it correctly.

Thanks

Katherine

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Superuser
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Re: Deleting email account

Sign in to My Virgin Media https://my.virginmedia.com/ with your primary account details and select the My Profile tab.  Then select Manage Accounts.  You can delete secondary accounts from this page.  Click on View/Change against each account you want to delete and hit the big red 'delete this account' button.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

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Superuser
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Re: Deleting email account

Sign in to My Virgin Media https://my.virginmedia.com/ with your primary account details and select the My Profile tab.  Then select Manage Accounts.  You can delete secondary accounts from this page.  Click on View/Change against each account you want to delete and hit the big red 'delete this account' button.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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katejo
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Re: Deleting email account

Thanks Graham.

It has worked. I was always annoyed with VM that I couldn't make it my main account but I suppose i wouldn't have been able to delete it now so would have been plagued with junk mail forever.

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Aizoon
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Re: Deleting email account


Unfortunately this doesn't seem to work any longer. The "My Profile" page lists my e-mail accounts but doesn't let me delete them.


 

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