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Albey
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Contact Virgin

Is there an email address to contact virgin?

Webchat seems to be pointless as they can't help with anything.

when phoning you are on hold for 30 minutes, then speak to someone and they put you on hold for another 30 minutes.

All i need to do is change my installation date as VM have given me a date of over 7 weeks away when i requested today ! 

And try to reschedule online but it says i need to call.

 

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Superuser
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Re: Contact Virgin

No e-mail address. You'll have to call in. Web chat does work and is effective. The main problem is that it is very busy.

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Superuser 2017/18
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